Sourcing Development & Selection
The right sourcing strategy can unlock flexibility, reduce risk, and enable your organisation to scale with confidencebut only if it’s built on clear thinking and deliberate design. iCore helps you shape sourcing models that align with your goals, then select and secure the right partners to deliver.
From first-time outsourcing to complex multi-vendor models, we bring structure, market insight, and negotiation strength to every engagement.
Why Choose Us?
Sourcing decisions are among the most critical and costly choices an IT function can make. Yet they’re often rushed, under-specified, or guided by outdated models. We help you avoid common traps by building your sourcing strategy from the ground up: shaped by your operating model, risk appetite, internal capabilities, and long-term objectives.
This service is ideal if:
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You’re reviewing existing contracts or preparing to retender key services
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You’re considering outsourcing for the first time and need structured support
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Your current provider landscape isn’t delivering value or accountability
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You want to move toward a service integration or SIAM model
What’s included?
Our sourcing support spans the full lifecycle — from strategic planning through to deal closure and transition:
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Sourcing strategy development – Define what to outsource, what to retain, and why
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Operating model alignment – Design structures that support multi-supplier ecosystems or single-source models
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Market engagement – Identify qualified suppliers aligned to your service needs and culture
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RFP & tender management – Develop clear, compelling RFPs and manage a fair, efficient selection process
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Evaluation & selection – Apply robust scoring and assessment methods to ensure best-fit decisions
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Contracting & negotiation – Support through commercial alignment, negotiation, and contract finalisation
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Transition planning – Prepare for onboarding, handover, or exit without disruption
Make sourcing a strategic advantage
The right sourcing approach doesn’t just deliver services — it empowers your entire operating model. iCore brings the structure, insight, and experience to help you make sourcing decisions that stand the test of time.
Contact us today to discuss your sourcing challenges and how we can help.
Frequently Asked Questions
What experience do your consultants have?
Our seasoned consultants bring decades of experience in IT service management, working across various industries and sectors. They are certified in leading frameworks like ITIL4, Lean, Agile, and DevOps, ensuring that their expertise aligns with modern best practices and your organisation’s needs. Whats different with iCore consultants is that you are not getting fresh theory but the battle scars that only come with experiance.
How long does a typical service management assessment take?
The duration of an assessment depends on the scope and complexity of your organisation’s Agile and DevOps practices. Typically, our assessments take between 2-4 weeks, including a full evaluation, report generation, and a roadmap for improvement.
How will this assessment support my organisation's long-term goals?
Our assessments provide you with actionable insights that align with your long-term digital transformation strategies. We focus on optimising value streams and aligning service management with business outcomes, driving continuous improvement and efficiency.
How will conducting this assessment help me with digital transformation?
Our Modern Service Management Assessment identifies opportunities for leveraging modern frameworks like Agile and DevOps, along with emerging technologies, to streamline your service delivery processes. This assessment will provide a clear roadmap for aligning your IT services with your digital transformation goals, improving efficiency, and enhancing customer experience.
How do you assess the health of our current ITIL4 practices?
We conduct a comprehensive health check of your Agile and DevOps practices, focusing on people, processes, technology, and partners. We’ll assess the maturity of your current practices and identify gaps in service delivery that can be improved to align with modern best practices.
Why choose iCore
With years of experience in the IT industry, across many different sectors, our team is well equipped to conduct a full assessment of your Agile and DevOps capabilities, whilst working with you and your team to develop a roadmap of realistic, measurable improvement actions.
We have helped numerous organizations improve and transform their current IT practices and ways of working, in order to drive real value throughout their business and deliver high levels of service quality and customer satisfaction.