Assessments & Planning

Evidence-led assessments to establish current maturity, identify constraints, and define clear, prioritised next steps before committing to change.

When this is relevent

  • Transformation activity has stalled or lost momentum

  • Leadership lacks a shared, evidence-based view of current maturity

  • Tooling, process and operating model are misaligned

  • There is pressure to “move forward” but no agreement on priorities

  • Investment decisions need justification beyond opinion or anecdote

  • Previous initiatives have delivered activity, but not sustained outcomes

What we mean by assessment & planning

Our assessment and planning engagements are structured, time-bound diagnostics designed to support decision-making. They provide a clear, evidence-based view of current capability, constraints, and risks, rather than theoretical maturity scoring or audit-style compliance reviews.

The focus is on clarity and prioritisation — helping organisations understand where they are today, what is holding them back, and what to address first in order to achieve meaningful improvement.

Available Assessments

Agile & DevOps Maturity Assessment

An assessment of Agile and DevOps capability across people, process, tooling and governance, identifying practical constraints and prioritised improvement opportunities.

IT Service Desk Modernisation Assessment

A focused assessment of service desk capability, operational effectiveness and tooling alignment, providing a clear view of modernisation priorities and risks.

Modern Service Management Assessment

A holistic assessment of service management maturity, examining governance, capability, integration and performance across the service lifecycle.

Operating Model Transformation Readiness Assessment

An assessment of organisational readiness for operating model change, covering structure, accountability, capability and change impact.

How these engagements typically run

  1. A short discovery to understand organisational context and objectives
  2. An evidence-led assessment using interviews, artefacts and available data
  3. Clear findings highlighting strengths, constraints and material gaps
  4. Prioritised recommendations and guidance on next steps
  5. Optional roadmap or planning support where appropriate

Outcomes you can expect

  • A shared, evidence-based understanding of current state

  • Clear prioritisation of what to address first — and what can wait

  • Reduced risk in transformation and investment decisions

  • Alignment between leadership intent and delivery reality

  • A practical foundation for subsequent change initiatives