Agile, DevOps Maturity Assessment
The Move to High Velocity IT and Rapid Software DeliveryWith an increase in businesses embarking on the Digital journey, many CIOs are now recognising the need for deploying or improving Agile and DevOps ways of working within their organisation. Digital teams are expected to deliver new products, software, and service changes at pace, whilst ensuring high levels of service quality and product reliability. How can an organisation be confident that their Agile and DevOps practices are fit for purpose? What criteria should be looked at when assessing Agile and DevOps capabilities?
Improving or evolving Agile and DevOps capabilities within an organisation
To fully assess an organisation’s Agile and DevOps capabilities, a holistic approach that considers not just the technical aspects but also the culture, governance, and strategic elements that contribute to the overall capability will be required.
Organisations with highly mature Agile and DevOps capabilities will know how developing teams based on Collaboration and Optimisation can help drive value throughout the business.
Our Solution: iCore's Agile, DevOps Maturity Assessment
At iCore, we fully understand and appreciate the expectations faced by teams that develop and support Digital products.
Our Agile, DevOps Maturity Assessment toolkit looks at almost 380 individual aspects of Lean-Agile and DevOps ways of working, techniques and supporting processes.
The assessment includes several key competency areas covering all aspects of Agile, DevOps, Organisational, and Technical components.
The iCore ADM assessment looks at almost 380 individual aspects of Lean-Agile and DevOps ways of working, techniques and supporting processes. These aspects have been sourced from notable, mainstream principles, methods, and frameworks, all at the heart of the Lean-Agile movement.
The ADM can be used for a number of reasons, but most commonly, organisations use it to understand their current application and maturity of Lean-Agile ways of working.
With rapidly evolving technologies, an increase in organisations embarking on the Digital journey and the introduction of new methodologies such as DevOps and Agile, organisations must adapt very quickly to implement these new ways of working. Organisations working towards digital transformation may observe challenges such as:
- Pressure to increase the IT speed of delivery.
- Creating a more efficient and effective IT organisation: aligning business challenges
- Keeping up or keeping ahead of competitors
- Identifying and addressing weaknesses within IT operations
- Defining and communicating what Lean-Agile IT means for the business.
- Lack of clarity on what good looks like – where should we be aiming, what are those key goals?
The ADM assessment considers all aspects of Agile and DevOps maturity, including eight competence domains.
- Culture and organisation
- Initiation and strategy
- Governance and finance
- Design and architecture
- Build and deploy
- Test and verification
- Service and operations
- Information and reporting
Our experienced consultant will carry out a complete maturity assessment of your current Agile and DevOps processes, toolsets, and ways of working and will deliver a report that will include the following aspects:
- A maturity baseline for the eight ADM domains, including observations and assessment findings.
- A gap analysis of the organisation’s current capability against its aspirational future capability.
- A list of actionable recommendations will deliver meaningful and lasting change actions.
- A high-level roadmap, which outlines priorities, timescales, and dependencies.
Along with the Management Report, the iCore consultant will also produce an executive briefing PowerPoint presentation, which will highlight the main findings, outcomes, and recommendations.
Frequently Asked Questions
What experience do your consultants have?
Our seasoned consultants bring decades of experience in IT service management, working across various industries and sectors. They are certified in leading frameworks like ITIL4, Lean, Agile, and DevOps, ensuring that their expertise aligns with modern best practices and your organisation’s needs. Whats different with iCore consultants is that you are not getting fresh theory but the battle scars that only come with experiance.
How long does a typical service management assessment take?
The duration of an assessment depends on the scope and complexity of your organisation’s Agile and DevOps practices. Typically, our assessments take between 2-4 weeks, including a full evaluation, report generation, and a roadmap for improvement.
How will this assessment support my organisation's long-term goals?
Our assessments provide you with actionable insights that align with your long-term digital transformation strategies. We focus on optimising value streams and aligning service management with business outcomes, driving continuous improvement and efficiency.
How will conducting this assessment help me with digital transformation?
Our Modern Service Management Assessment identifies opportunities for leveraging modern frameworks like Agile and DevOps, along with emerging technologies, to streamline your service delivery processes. This assessment will provide a clear roadmap for aligning your IT services with your digital transformation goals, improving efficiency, and enhancing customer experience.
How do you assess the health of our current ITIL4 practices?
We conduct a comprehensive health check of your Agile and DevOps practices, focusing on people, processes, technology, and partners. We’ll assess the maturity of your current practices and identify gaps in service delivery that can be improved to align with modern best practices.
Why choose iCore
With years of experience in the IT industry, across many different sectors, our team is well equipped to conduct a full assessment of your Agile and DevOps capabilities, whilst working with you and your team to develop a roadmap of realistic, measurable improvement actions.
We have helped numerous organizations improve and transform their current IT practices and ways of working, in order to drive real value throughout their business and deliver high levels of service quality and customer satisfaction.